See what our customers are saying about us!
ACS Services is Boston’s premier, full-service IT solutions, and tech support company, equipped to work with clients of all sizes and industry sectors. See what some of our 9,361 business users have said.
For over 5 years, ACS Services, Inc. has provided Healthcare Billing Specialists with outstanding service and support. Their knowledge of technology combined with the level of service we receive is incomparable. I completely rely on ACS for all of my IT needs, including hardware and software purchasing assistance, ongoing relevant IT advice, and complete remote/onsite support. Their proactive approach to monitoring and managing my systems provides me with a feeling of security on a daily basis. ACS is truly a valued business partner and I feel very fortunate to have them supporting my business.
It is obvious why ACS Services has been in business for 25 years. They are excellent at what they do, their service team is very professional and they are extremely responsive. We feel confident that ACS values our business. We trust ACS with our IT operations and that allows us to focus on our business.
ACS Services is an exceptionally Managed Company. The technician’s service and communication skills are outstanding. The knowledgeable team is ACS’ most valuable asset.
Lynch & Lynch has been using ACS Services’ IT services since 2007 and has had a long time business relationship with ACS for many years.
We have always found them to be extremely knowledgeable, responsive and professional. They monitor our systems 24/7 and often detect problems before we do.
They perform extremely well in an emergency and work tirelessly to find solutions to all problems big or small.
I highly recommend ACS Services for any size firm as they treat each client as if they are the most important client they have.
I just wanted to tell you how wonderful it was working with Dave as we tried to move to our new software system. He was so professional and helpful in what was an extremely stressful time. In addition, he made really helpful suggestions, one being using our backup server to exactly recreate the issue that was occurring when we went live with our new software. That suggestion, and his ability to set the server up to do it, is allowing us to troubleshoot the issue and perhaps be able to move forward once we have isolated the problem. He also restored our servers so we could return to our old system, keeping us from staying shut down for an extended period of time. Everyone member of my team has said that this would never have been the case had we not moved to your organization.
I know I have said this before, but it bears repeating, I have been so impressed with everyone I have had the pleasure of working with in your organization. This is the first time since we began using computer systems that we feel that we have the necessary supports to do what we need to do. It is also the first time I believe that an IT company will make sure we have what we need to move our company to where it needs to be. I know you said that I would feel this way, but our history with IT companies has made me somewhat cynical. Our Support Group software designers have also told me how impressed they are with your organization. My managers have nothing but praise for your technicians. I am so grateful that we are using ACS Services. You did not oversell the organization, if anything you undersold it. I could not have imagined myself saying nice things about an IT company. Thank you for making such a difference in how our company functions.
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